Bedford companies answer to auditors, primes, and lab regulators. We run managed IT and helpdesk that takes those requirements seriously, with remote-first support and scheduled onsite visits along the Route 3 corridor. Flat monthly rate, quoted after a free assessment.
From defense-adjacent engineering shops near Hanscom to lab companies on Crosby Drive, Bedford businesses carry real security obligations. Every service below is delivered with that in mind.
One flat monthly rate covers monitoring, patching, and a helpdesk your team can actually reach. We keep systems running in the office parks along Crosby Drive and Wiggins Ave so your engineers and lab staff stay focused on the work, not the workstation.
Bedford sits deep in defense supply chain territory, and primes are asking their vendors hard security questions. We build the controls that answer them: MFA, endpoint protection, logging, access policies. We prepare you for CMMC, HIPAA, and SOC 2 requirements. We do the readiness work; auditors do the certifying.
Engineering firms live in Microsoft. We manage your 365 tenant, lock down identities with Entra conditional access, and push consistent device policy through Intune, whether laptops are on Crosby Drive or at a client site. Licensing gets reviewed too, because most companies pay for more than they use.
Lab results, CAD files, and contract deliverables are not things you recreate from memory. We set up tested, verified backups with offsite copies and a recovery plan with real timelines, so a ransomware hit or a failed server is a bad day, not a lost quarter.
Biotech and research workloads outgrow closet servers fast. We plan and run cloud moves on Azure: file servers, compute for analysis pipelines, secure remote access for hybrid teams. You get infrastructure that scales with a funding round instead of collapsing under it.
Small teams in Bedford compete with much bigger ones down Route 3. We build practical automation: custom AI agents, ChatGPT integrations, and n8n workflows that handle intake, reporting, and follow-up. The goal is hours back every week, not a science project.
No six-month onboarding, no vague scoping phase. Most clients go from first conversation to working solutions in under 30 days.
We start with a free assessment of your environment: devices, identity, backups, security posture, and any compliance requirements hanging over you. It happens remotely or at your Bedford office, whichever you prefer, and you keep the findings either way.
You get a plain-English plan and one predictable flat monthly rate. No per-ticket surprises, no hourly meter running while someone troubleshoots a printer. If a compliance deadline is driving the timeline, we build the plan around it.
We deploy monitoring, patching, backups, and security controls, then document everything. Most of this happens remotely, so your team barely notices. Onsite work in Bedford gets scheduled where hands on hardware actually matters.
Your team reaches one helpdesk, Monday through Sunday, 9 AM to 6 PM Eastern. Most issues get handled remotely, which is usually faster than waiting on a visit; anything needing hands on hardware gets a scheduled onsite trip. Support is available in English, Spanish, and Portuguese.
You subcontract into programs around Hanscom and answer security questionnaires that keep getting longer. We implement the controls those questionnaires ask about, from MFA and endpoint protection to documented policies, and get your environment CMMC-conversation ready before a prime makes it a condition of the contract.
Lab space along the Route 3 corridor fills with companies that outgrow their IT in one funding round. We handle instrument workstations, data storage with tested backups so a run is not one failed drive away from gone, secure collaboration with partners, and the documentation trail investors and quality auditors expect to see.
CAD workstations, shop-floor machines, and front-office laptops all need to work together without exposing customer designs. We manage the whole stack, keep firmware and patches current, segment the network so production gear stays protected, and back up the design files your business actually runs on.
Both, honestly weighted toward remote. We are based in Peabody, about 40 minutes from Bedford depending on Route 128 traffic, so day-to-day support happens remotely, which resolves most issues faster than a truck roll anyway. Onsite visits for hardware, network work, or onboarding are scheduled, and we plan them in advance rather than promising someone at your door in ten minutes.
We do readiness work, not certification. That means implementing the technical controls CMMC assessments look for (MFA, endpoint protection, logging, access control, documented policies) and organizing the evidence. Certification itself comes from an authorized assessor. If you are a Bedford supplier feeling pressure from a prime, the free assessment is a good place to find out how far you actually are from where you need to be.
A flat monthly rate, quoted after a free assessment. We do not publish dollar amounts because the honest answer depends on headcount, servers, and compliance requirements, and a lab with regulated data costs more to protect than a five-person office. What you will not get is per-ticket billing or surprise invoices. One number, every month, everything covered.
Common setup in Bedford engineering firms: one sharp person doing IT on top of their real job. We take the routine load (patching, monitoring, helpdesk, backups) so they stop losing days to password resets, and we bring depth they cannot cover alone, like compliance prep and security architecture. They stay the expert on your systems; we make sure nothing depends on one person’s memory.